Cisco SMB Marketplace

Cisco SMB Marketplace is now available in the following countries: China Flag China | India flag India | Mexico flag Mexico | Brazil flag Brazil | Indonesian flag Indonesia

Cisco SMB Marketplace

The Cisco SMB Marketplace is a collaborative online meeting place servicing several Emerging Growth Markets that enables small and medium-sized business customers to conduct business with local Cisco Certified Partners to effectively serve their business needs.

Using SMB Marketplace, Customers can search for Cisco-branded products, services and solutions, manage transactions, post IT projects and shop Cisco Certified Partners’ e-Stores.

Cisco Certified Partners can create branded e-Stores, promote value added services and search for IT projects submitted by potential customers. The Cisco SMB Marketplace offers partners and customers the following:

Customers

    End-to-end support for purchasing Cisco Certified Products and Services and managing complex transactions

    • Find partners with competitively-priced products and services
    • Search for and browse products and services by category
    • Post IT projects and receive bids from Certified Partners

    • Chat with Cisco Certified Partners live using WebEx

Partners

    End-to-end support for creating and managing an e-Store offering Cisco Certified Products, Services and Solutions

    • Create an inventory from a selection products and services
    • Manage the company profile including support for various languages
    • Utilize keywords to allow customers to find partners
    • Assign keywords to help customers find partners
    • Set and manage pricing for products and services
    • Bid on customer-posted IT projects
    • Offer Solutions based on a customer’s unique requirements
    • Chat with Customers live using WebEx

Visitors

    • Register with Cisco.com to create an account on the SMB Marketplace
    • Obtain a Cisco Single Sign-On (SSO) account
    • Find a large selection of products, services and partners
    • View product and service details and specifications
    • Access online help with WebEx chat
    • Request a quote/inquire about products and services


All Registered Users (Partners and Customers):

    Collaboration capabilities

    • Real time chat with partners, customers and site administrators using WebEx in addition to other communication tools facilitating partner and customer collaboration

    Advanced project collaboration & management capabilities

    • Project and partner search
    • Project posting and bidding for products and services
    • Post-sales support
    • Partner feedback and ratings
    • Detailed reporting options
    • Organizational profile and user management

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